Prime Highlights
- Liberty Specialty Markets promotes Sarah Howell to head of claims, UK & MENA.
- Howell will join the UK & MENA executive leadership team and the global claims executive group.
Key Facts
- Howell has over 11 years of experience at Liberty across two separate stints, most recently as head of first party claims.
- She will report to Mike Gillett, chief claims officer, Liberty International Insurance, and Luis Prato, president, UK & MENA.
Background
Liberty Specialty Markets has promoted Sarah Howell to head of claims for the UK and MENA region, the company announced. Liberty Specialty Markets operates as part of Liberty Mutual Insurance Group. The company said the move underscores its focus on strong claims handling and client service in one of its most important markets.
Howell will report to two senior leaders: Mike Gillett, chief claims officer for Liberty International Insurance, and Luis Prato, president of UK and MENA. She will also sit on the UK and MENA executive leadership team and join the global claims executive group.
In her new position, Howell will oversee the claims function across the UK and MENA region. Her responsibilities include securing strong outcomes for clients and brokers, upholding technical standards, and helping drive the business’s growth strategy.
Howell has spent more than 11 years at Liberty across two separate stints with the company. Before her promotion, she held the role of head of first party claims, where she took on some of the firm’s toughest cases, built closer working relationships with brokers and clients, and pushed the claims department forward.
Gillett said Howell brings deep technical know-how and has earned solid standing across the market. He pointed to a clear sense of what matters most to clients and brokers as one of her defining strengths. He also noted that claims work forms a core part of how Liberty supports its clients and brokers, describing it as something that sets the business apart.
According to Gillett, Howell’s new role speaks to both her leadership qualities and the broader strength of claims talent within Liberty.
